ISO/IEC 20000-1:2018 IT Service Management System
Implement Effective IT Service Management
This course offers a comprehensive overview of the internationally recognized standard ISO/IEC 20000‑1:2018. Participants will learn how to interpret the standard’s requirements and apply them within an organization to build, manage and continually improve an effective IT Service Management System (SMS) that delivers value‑creating services and aligns with business strategy.
National Environmental & Occupational Safety Training, Inc. (NEOSTI)
At National Environmental & Occupational Safety Training, Inc. (NEOSTI), we offer a comprehensive range of services designed to enhance safety and compliance in various industries. Our expert team is committed to delivering top-tier training and support, ensuring your organization meets and exceeds safety standards.
$700.00
What You'll Get:
- Skills to conduct ISO/IEC 20000-1:2018 audits and manage IT service management systems
- Competence to assess service processes, implement controls, and monitor performance
- Knowledge to maintain compliance, improve service quality, and support operational excellence
- Tools to enhance IT service reliability, customer satisfaction, and stakeholder confidence